Training Modules
Adapting to an Aging Workforce™
In this module Linda and her Associates will discuss critical workforce demographic projections and provide you with specific tools to recruit and retain those mid-life and older workers necessary for your successful ongoing operations. Program content includes modules on managing talent and performance, communications and supervision across generations, retention strategies and succession planning, coaching/mentoring and risk management.
Strategic Workforce Planning
Strategic Workforce Planning (SWP) is an approach to managing human capital that involves focused analysis and evaluation and targeted business forecasting to ensure that you have the right people in the right place at the right time. With SWP forward-thinking employers can stay ahead of the curve and positively influence their organization’s bottom line.
In this module Linda and her Associates will guide you through a focused analysis and evaluation process to assess your current bench strength, identify potential staffing vulnerabilities and help you create a tactical plan of action to enhance and protect your market position.
Change Management
Keeping up with the ever-changing realities of the today’s workplace can be challenging and disorienting. In this module Linda and her Associates will teach you and your employees how to focus on the opportunities for growth inherent with change, and how to minimize the perceived threats. They will help you to identify behaviors commonly adopted to cope with the stress of constant change and to develop effective communications and relationship tools that will keep your company on the fast track intrinsic to the successful 21st century business.
Customer Service
Every aspect of a successful operation is reliant on excellent customer service. In this module Linda and her Associates will lead you through the process of defining your total customer base, develop action plans and conduct personalized customer service training to implement customer friendly processes throughout your organization. They will also help you create a sustainability model for ongoing training.
Managing a Diversity
American workers, for the most part, have been sensitized to differences in the workplace. While most companies have presented basic diversity training surveys indicate that many supervisors are still uncertain how to effectively and appropriately manage workgroups whose members represent multiple generations, ethnicities and career stages.
In this module Linda and her Associates will help you identify the challenges specific to your organization and its hands-on activities will give participants the chance to identify and practice productive problem solving and communication skills.
Managing Talent and Performance
This module is geared to build core team relationships and to develop a strong foundation to promote effective communications, creativity and employee engagement. Linda and her Associates will coach your supervisors and managers in ways to use interactive performance management tools to stimulate employee ownership for developing their careers within your company.
Recruitment for Retention
Members of all segments of today’s workforce seek opportunity for professional development, flexibility and benefits reflective of their lifestyle needs. In this module Linda and her Associates will help you identify supportive and innovative HR policies and practices appropriate to your bottom line concerns. They will also help you develop creative strategies to locate and attract a steady stream of competitive applicants.
Succession Planning
Formal succession planning helps you identify personnel key to your business operations and guides you through the process of developing competent replacements to assume their positions as they become available. In this module Linda and her Associates will orient you to the latest strategies for succession planning and knowledge transfer.
Exciting presenters, Linda and her Associates love what they do and are passionate about their work.